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Training History

This article will guide you through accessing the Training History for a project. The Training History feature provides a summary of all previous training sessions, allowing you to review and analyze the training process for your projects.

Accessing the Projects Section​

To access the Training History, follow these steps:

  1. Log in to your NGage 360 account.
  2. Navigate to the main menu and click on the 'Projects' link.

This will take you to the Projects section, where you can see a list of all your current projects.

Accessing the Training Tab​

Once you are in the Projects section, follow these steps to access the Training tab:

  1. Select the Project: Find the project you want to work with from the list. Click on the project name to go to the Project Details page.
  2. Navigate to the Training Tab: Click on the 'Training' tab in the project details. This tab is where you manage your training content and view the training history.

Viewing the Training History​

In the Training tab, follow these steps to view the Training History:

  1. Click on the 'Training History' Button: Locate the 'View Training History' button within the Training tab and click on it.
  2. Training History Screen: You will be taken to the Training History screen, which provides a summary of all previous training sessions.

Understanding the Training History Screen​

The Training History screen offers a comprehensive view of your project’s training sessions. Here’s what you can expect to see:

Training Session Summary​

  • Date and Time: The date and time when each training session was initiated.
  • Status: The status of the training session (e.g., completed, in progress, failed).
  • Training Content Summary: A summary of the content sources used during the training session.

Benefits of Viewing Training History​

  • Track Progress: Monitor the progress and performance of your project training over time.
  • Identify Issues: Quickly identify any issues or errors that occurred during training sessions and take corrective actions.
  • Optimize Training: Use the insights gained from training history to optimize future training sessions and improve chatbot performance.
  • Collaborate Effectively: Share training history data with team members to facilitate better collaboration and decision-making.

Conclusion​

Accessing and reviewing the Training History on NGage 360 is a valuable tool for managing and optimizing your AI agents. By following the steps outlined in this guide, you can easily view and analyze your project's training sessions to ensure your projects are trained effectively.