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Downgrade Plan

This article explains how users can downgrade their subscription plan on NGage 360 through the Subscriptions section.

Steps to Downgrade Your Plan​

Step 1: Access the Subscriptions Page​

  1. Log in to NGage 360 by visiting the login page:
    https://console.ngage360.app/login

  2. Click on Your Avatar:
    Once logged in, locate your avatar at the top right corner of the screen.

  3. Select 'Subscriptions' from the Dropdown Menu:
    From the dropdown menu that appears after clicking on your avatar, select the Subscriptions link to access the subscription management page.

Step 2: Click on the Change Plan Button​

  1. Locate the Change Plan Button:
    On the Subscriptions page, find the Change Plan button on the top right of the screen.

  2. Click the Change Plan Button:
    Clicking this button will take you to a page where you can view all available subscription plans.

Step 3: Choose a Lower-Tier Plan to Downgrade​

  1. View Available Plans:
    On the upgrade/downgrade page, you will see a list of available subscription plans, each displaying its features and prices. Your current plan will be clearly marked.

  2. Select a Lower-Tier Plan:
    Under the lower-tier plans, you will see a Downgrade button. Choose the lower-tier plan you want by clicking the Downgrade button.

Step 4: Confirm the Downgrade​

  1. View the Downgrade Confirmation:
    After clicking Downgrade, a confirmation message will appear, showing the new plan details.

  2. Click Proceed to Downgrade:
    If everything looks correct, click the Proceed button to confirm the downgrade.

Step 5: Plan Update and Billing Changes​

  1. Plan Updated Instantly:
    Your plan will be downgraded instantly, and you will receive confirmation on the screen.

  2. Billing Adjustments for Next Cycle:
    Any changes to your billing will take effect starting the next billing cycle, reflecting the new, lower-tier pricing.

Conclusion​

Downgrading your NGage 360 plan is quick and easy. Simply navigate to the Subscriptions section, select a lower-tier plan, confirm the downgrade, and the changes will take effect immediately with billing adjustments applied to the next cycle.